Frequently Asked Questions

Where is your facility located? You can find Cranberry Climate Control Storage at 104 Cranberry Road, just behind Sheetz Gas Station. Come and check us out!
Are you close to downtown Galax, VA? Absolutely! Our facility is only 3.4 miles from downtown Galax via E Stuart Dr. That’s just a 10-minute drive.
Which other communities do you serve? Thanks to our great location, we’re accessible all across the region, but we’re especially popular with homes and businesses from Hillsville, Woodlawn, Fries, Independence, Dugspur, Floyd, Cana, Lambsburg, Austinville, Wytheville, and Sparta.
What times are you open for access? Great news! Our facility is open 24 hours a day, so you can come whenever is most convenient for you.
Do you close for any holidays? No, we stay open 365 days a year.
Do you have drive-up access?
We do. Simply drive up to your unit and park right outside. You’ll be moved in before you know it.

What security features do you have?
To keep you, your belongings, and your vehicle safe, our fully fenced compound features PIN pad access control and the latest surveillance cameras.

Can I pay my bills online?
You sure can. All you need is internet access and a credit card.

Do you have vehicle parking?
Economical boat parking is available at our outdoor spaces. Get in touch with our team today for more details.

What if I’m storing heavy or large items?
Not a problem. Simply borrow one of our dollies or handcarts for free.